FAQS

WE BEAT PRICES BY 5%

We beat prices by Auckland based sleepover businesses only, If you find a better price bring me the full invoice, with the companies name and number which includes GST, petrol and services, as websites have underlying costs this allows you to have more options with us when it comes to thems and ill beat that price by 5% but the catch is we will match their package of what they provide and the service they provide meaning there will be less in your package than what we offer, no free extras but still up to our standard of Instagram photo quality presentation. We are also happy to talk about minimal budget-friendly packages meaning removing a lot of our products but getting to where you want to be.

BOOKINGS, PAYMENT AND CANCELLATIONS

Your booking will be confirmed via phone, social media and email. Once the agreed terms and conditions are accepted, Full payment must be made 3 days prior to the party. Payments can be made via internet banking.

Here is our bank details:

Making Memories

12-3136-0287366-01

We accept part payments until your date.

DO YOU CHARGE A DELIVERY FEE ?

We are based in Auckland, Delivery prices are applied to every area.

We service from Warkworth - Gulf Harbour - Waiuku right across Auckland we travel each weekend.

HOW MUCH SPACE DO I NEED ?

Each teepee requires 80 centimetres in width and 1.85 centimetres in length.

Our big A-frame tents need 1.2 centimetres width and 1.85 centimetres in length these are only set up for parties of 3.

DO YOU OFFER CUSTOM PARTIES AND SETUPS ?

HOW LONG IS THE HIRE PERIOD ?

The hire period is typically overnight with collection the following day. Contact us to discuss further or set up on a Friday and pick up on Sunday.

WHAT HAPPENS IF SOMETHING BREAKS ?

We understand with kids parties sometimes these things happen and we do not want you to have a bad experience over something so small, in this case we usually do not invoice you unless the damage is significant.

WHO CLEANS EVERYTHING ?

We clean everything during the week including the free popcorn machine and other extras with your package.

WHAT IF A BED DEFLATES ?

We have a care package where we give you a electric pump and spare bed, this is not a common occurrence at all but we take precautions so your experience is good. Beds can deflate or pop if kids are jumping on them this happens at slumber parties so we have you sorted.